What are people saying?

We REALLY appreciate it when people take the time and go to the trouble to let us know how their experience with us was!

Via Email

April 22, 2022

We knew the time had come to purchase a new mattress when we started to experience lots of physical aches and pains from our exceptionally ancient mattress. 

We had tried a few options in a few stores and became quite nervous about having to make such a big financial outlay after spending only 5 minutes on a mattress in a crowded environment (awkward!) with salespeople who didn’t really know much about which product would suit us best. 

That’s when we heard about Dream Beds. Wow. What a different experience. Their service is exceptional. Niki started by asking us how we slept and came up with three recommendations in different price brackets for us to try immediately. We chose one safe in the knowledge that if it wasn’t quite right, Niki would still keep searching for an excellent solution. And she didn’t disappoint.

We’re now happily sleeping on an ‘ahhhhh’ mattress which is absolutely perfect for us. No more sore backs and necks! We cannot recommend Niki and the team at Dream Beds highly enough. 

Kirstie & Chris


Kathryn Hegarty

4 reviews

3 months ago-

Staff are so friendly and welcoming, but most impressed with the professionalism and knowledge of the product. Kelli was fantastic and basically told us exactly what we didn’t want, insisting we try multiple beds to compare to ultimately come back to what she’d initially recommended based on what we’d spoken about. She listened, advised, never pressured, and answered any questions we had. Really impressed with the service and we absolutely LOVE our new mattress.

Michaela Smith

2 reviews

3 months ago-

Dream beds botany is the only business I’ve felt they genuinely want to help you get the right bed for you and not just try get a sale. The first mattress I got was a bit too soft, so I asked if I could swap and they made the process so easy for me. I’m so happy with my new mattress and sleeping so much better. Thank you dream beds!!!

Jason Wong

4 reviews

2 months ago-

Pleasant experience buying a bed here. Owner operated and reasonably priced


Muriel Cooper

2 reviews

4 months ago-

I found Dream Beds Botany amazing. The lady in the store so helpful without any pressure. I spent the morning looking for a bed, and came straight back and purchased my bed from these guys. Her knowledge also stood out compared to the other two stores I visited this same morning. Delivery of my bed was prompt, with the guys also delivering a superb service, to top it off we were also given a gift as a token of appreciation. I will be recommending these guys to any person looking for a bed. Thank you Dream Beds Botany


Dave B 2910

3 reviews

9 months ago-

We strongly recommend anyone looking for a bed go to this store first. Their advice sets you on the right track and being a family company it is one you can trust.


Local Guide · 24 reviews · 80 photos

a year ago-

Spectacular service




Hinemokai Grey recommends Dream Beds.

30 May-2019 

Would 100000% recommend Dream Beds to anyone! From the second I walked through the doors, Kelli was so helpful!
Not pushy at all but had so much useful information about each bed.
The whole experience was an absolute breeze, just really can not recommend them enough!
Bed is AMAZING. And they even follow up after purchase to see how it’s going.


Shelley Muller recommends Dream Beds.

25 April-2019 

5 Star service.
Wow what a fantastic store. Niki was awesome. Knew the products and was really helpful. Nothing was too much trouble. service excellent. I cannot rate them higher. Would definitely go back and recommend them to anyone who is looking for beds pillows etc. Awesome team. Thanks guys.


Kahlia Ferris recommends Dream Beds.

27 April-2019 

5 Star product and service!!!

Thank you so much for such a great experience purchasing our 2 new beds they are incredible quality and so comfortable! 

So nice dealing with true professionals who know their stuff!! I would have definitely left with the wrong bed had I been left to my own devices!


Campbell Dunoon recommends Dream Beds.

24 October 2018 

Great service and very knowledgeable. The ladies helped me pick the right bed/pillows and spent enough time so i was comfortable with my decision. Oh, great price too!


Mark Watts reviewed Dream Beds5 star

16 September 2018 

Best in Beds. Best people, best advice and best product


Leigh Higgins recommends Dream Beds.

17 August 2018 


Brilliant service from Nicky and her colleague at Dream Beds Botany today. I had hunted high and low for a specific bed leg and the girls found them!. Great service. Thank you ladies. 😀


Ted Waters reviewed Dream Beds5 star

11 August 2018 

Just a lesson in great customer service from this family business. Yes there are other bed shops but these people sponsor my kids sports club and sell excellent beds that my family sleep.
It’s a pleasure to shop at Dream Beds Botany.


Larry Wiechern reviewed Dream Beds5 star

5 August 2018 

Past reviews cannot speak more highly of this company and when you deal with this company you can see why they receive them. We highly recommend a visit.

Susan J Smith reviewed Dream Beds5 star

7 June 2018 

Great service and excellent delivery I was so pleased


Danielle Jean reviewed Dream Beds5 star

27 February 2018 

Excellent service. We bought a new bed a month ago and it is amazing. Great price, quick to deliver and really friendly delivery guys. Thanks Dream Beds


Judith Zandbergen reviewed Dream Beds5 star

26 February 2018 

A huge thank you to the lovely team at DreamBeds for their expertise and ongoing assistance in finding the right bed for us! Truly amazing service!


Gary Houghton reviewed Dream Beds5 star

12 November-2017 


I cannot praise the service provided by the Dream Beds team enough. When my mother bought her adjustable bed both Nikki and Kelli went out of their way to ensure that the bed she chose really met her requirements. They also helped her with getting the correct bed linen and duvet for her new bed. When Mum experienced a couple of problems with the bed George readily went round to investigate the problems and assist her, then personally undertook adjustments and changes to rectify the issues. She was very pleased with the support provided and the good service she received, saying that it is rare to find such good customer service nowadays.
Based on Mum’s experience, when my wife and I decided to replace our bed we called in to Dream Beds. We are so glad that we did. From guidance and advice provided by Kelli we have finished up having, without question, the most comfortable bed we have ever had. Again, the service provided was first rate and the prices better than those offered by any of the other bedding stores.
Even if you are, like us, from outside of Auckland, it is well worth visiting Dream Beds to see what they have to offer.


Lesley Bros reviewed Dream Beds5 star

7 September 2017 

What a great experience buying from Dream Beds. Alice, Kelly and the delivery guys were fantastic


Todd Eagles reviewed Dream Beds5 star

9 April 2017 


Kelli from botany , thank you soon much for your detailed info on your beds today .
Your bloody good at what you do 👍


Emilie Servanin reviewed Dream Beds5 star

24 January 2017· 

Very competitive prices, fantastic customer service and great beds.


Nick Savona reviewed Dream Beds5 star

2 November 2016 

My wife and I couldn’t be happier with the service and after care help we received from Dream Beds. They definitely went the extra distance to make sure we were 100% happy with the product we bought. Our mattress is amazing! Highly recommend them to everyone. Thanks for all your help and support, we really appreciate it.


Lex Antony Huang reviewed Dream Beds5 star

18 August 2016


Thanks Niki from Botany! She was so patient with me and helped me to choose a bed that I absolutely love! She offers great service as well as proactive follow up. Thank you ❤️��


Alicia Jeffery reviewed Dream Beds5 star

14 March 2016 

Thank you so much for the wonderful bed, we have never owned a new bed always had second hand ones and Kelli was so helpful in finding something that suited both myself and my partner. Fantastic customer service!!! Will definitely be recommending to all my family and friends. Keep up the great work!!


Lena Erakovich reviewed Dream Beds5 star

1 January 2016 

Really thoughtful service from start to finish – thanks to Leo for helping us choose the best mattress, to Kelli for your lovely, friendly phone manner, and to your mattress delivery team, who were super-efficient and smiling on a miserably stormy day. And thank you so much for the Devonport Chocolate chocolates!


Jessica Craggs reviewed Dream Beds5 star

17 December 2015 

If I could give 10 stars I would. Companies like Dream Beds are getting harder to find these days. So customer focused and have gone out of your way to help us and make us happy. You didn’t need to do all that you have but we appreciate so much. Thank you! I can recommend you to anyone.


Tania Gordon-Glassford reviewed Dream Beds5 star

12 November 2015 

The service offered by both Kelli and Niki at Dream Beds is second to none. My husband and I were impressed at their genuine desire to match us with the best bed, putting us as customer absolutely first. Such superb service is rarely found in this age. Thank you so much. Tania and Noelyn


Michaela Smith reviewed Dream Beds5 star

20 November 2015 

I can highly recommend purchasing a bed from either Kelly or Niki. Their friendly and caring attitude made it all the better. My splendido 3 mattress is amazing. And already sleeping so much more better. Thank you!!!


Mark Ventress reviewed Dream Beds5 star

25 November 2015 

A huge thank you to Niki, Kellie and the rest of the team at Dream Beds for your amazing customer service. My new bed is fantastic and the delivery was exactly when promised…and the little gift was the icing on the cake! I will definitely recommend you to anyone I know who is looking to buy a new bed. Keep up the great work!


Brendan Abel reviewed Dream Beds5 star

30 November 2015 

Brilliant service and stellar product, Kelli went out of her way to help out and find the perfect bed for my bad joints, Matt the delivery man was very professional and even set mattress up, and to top it off some nice chocolates my daughter loved, very much recommend! Thanks Kelli and Matt




Hi Niki,

I am sleeping much better these days.

It is firm, warm, adjustable and very comfortable.  I love it!

Many thanks and hope you are well.

Will definitely recommend you to all my friends and family.  You provided 5 Star Service.

Best wishes,



Hi Ladies,


AWESOME!!! So pleased. Your five are stars and we will be telling all our friends….Dream Beds is where it’s at 🙂


Regards, Jo



Perfect delivery – lovely blokes !

Overall – a GREAT experience, thank you !!





We are loving our new bed! The first night for me was a bit of toss and turn, but the next and so on has been great! We are more comfortable and fall asleep way faster. When I have back problems due to exercising I just sleep flat without a pillow and wake up refreshed and pain free! Only problem is that I wish we gotten a super king!! Have recommended to other family members and now they want one! 



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The reassurance of actually dealing directly with us, the owners and knowing that this is our business. It’s very personal for us and we are where the buck stops.

A fantastic range of bed choices from leading manufacturers with a choice of models and brands.

Incredibly good prices and special deals.

Our industry expertise and experience.


9 AM – 5 PM
10 AM – 5 PM



09 274 3695


500 Ti Rakau Drive
Next to Harvey Norman